Information and Technology Services
The District Service Desk can be reached through the following methods:
- via .
- via
- via phone - (250) 377-4357
The District IT Service Desk is staffed Monday to Friday from 8 am to 4 pm, except statutory holidays.
If you have any questions or issues outside of those hours, please submit your issue via ticket or email. We cannot promise an immediate response, but your question will be looked at.
The District Service Desk can help you with problems encountered on District computers, District Network, and District email.
The District Service Desk cannot help you with problems on your personal (non-district owned) devices. There is the exception of personal devices attempting to get access to District services.
Mission
Support learning opportunities and environments which inspire students to thrive.
Vision
Continuously improve learning environments which foster educated and resilient citizens through proactive, sustainable, and inclusive practices.
Values
- To support the staff who foster emotional, psychological, and physical well-being for all students and staff in the district.
- Embrace our responsibility to contribute to a productive, maintainable and sustainable learning environment.
- Improve technology to remove barriers and create environments that provide accessible and empowering opportunities for all students and staff to thrive.
- Build meaningful and cooperative relationships through integrity and user support that strengthens learning and growth.
- Strive to be a leader of standards and innovation for IT departments in education sectors.
- To be a trusted partner to all departments.
Goals, Strategies and Processes
Regreen Technology
Embrace our responsibility to contribute to a productive, maintainable, and sustainable learning environment.
Improve technology to remove barriers and create environments that provide accessible and empowering opportunities for all students and staff to thrive.
Strive to be a leader of standards and innovation for IT departments in education sectors.
Support Schools with Decision Processes and Initiatives in Technology
To support the staff who foster emotional, psychological, and physical well-being for all students and staff in the district.
Build meaningful and cooperative relationships through integrity and user support that strengthens learning and growth.
To be a trusted partner to all departments.
Improve Customer Service
To support the staff who foster emotional, psychological, and physical well-being for all students and staff in the district.
Build meaningful and cooperative relationships through integrity and user support that strengthens learning and growth.
To be a trusted partner to all departments.
Improve Customer Experience
Embrace our responsibility to contribute to a productive, maintainable, and sustainable learning environment.
Improve technology to remove barriers and create environments that provide accessible and empowering opportunities for all students and staff to thrive.
Strive to be a leader of standards and innovation for IT departments in education sectors.
Contact Us